Do you bring your own products, cleaning supplies and equipment? Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service. - April 3, 2024 by [email protected]
Can I request special tasks or extras? You bet! You’ll find the extra services we offer on our booking page here. If there are any special instructions, please let […] - April 3, 2024 by [email protected]
Which areas do you serve? We provide services in Nanaimo; from the south end all the way to Parksville. - April 3, 2024 by [email protected]
How much will it cost? We price based on the number of bedrooms and bathrooms in the home. We also offer special pricing for move-in/out […] - April 3, 2024 by [email protected]
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take […] - April 3, 2024 by [email protected]
Do your team members go through a police information check? Yes, they do. We require a criminal record check on all of our applicants as the last step in our […] - April 3, 2024 by [email protected]
How is my billing information kept safe and secure? The majority of our bookings are made online, so we take security very, very seriously. Our booking page is protected […] - April 3, 2024 by [email protected]
Can I trust my cleaning professional? All team members are interviewed by the owners and pass a criminal record check. We believe our team is our […] - April 3, 2024 by [email protected]
What is your refund policy? If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make […] - April 3, 2024 by [email protected]
What are your hours? Our customer service team can serve you from 7:00 am – 6:00 pm, Monday – Friday. You can book your […] - April 3, 2024 by [email protected]
